Don, owner, have great business sense and professionalism that is hard to find these days. We had two incidents where Don had fit us into his busy schedule within a reasonable price.
Incident 1: Leak in water line from meter to home. Price quote was reasonable, straight forward with no grey area hidden fees, details of job and materials cover for the job. Time frame: Don and his team did it within a day. Site: Left the yard looking like there were no leak to start. Professionalism: Took pictures of completed work. Answered questions and concerns after completed work. Great warranty package not only parts but labor also.
Incident 2: Water Heater. Don and his team got us a new water heater in 2days time and that was due to having to order the water heater. His schedule was busy and was estimated for a week before getting it but he made it happened soon. Price: Had provided details of parts and labor. No hidden prices. Reasonable compare to other companies. Time: Installed and removal of old water heater in 1 hour time for completed job. Professionalism: took pictures. Locked up our garage because we were not home. Great warranty on labor, that is awesome.
Overall: Don provide not only great services but he make you feel good contacting him. He always return your call, within hour or the day. Follow through with all promises on verbal conversations. Punctual and efficient in time id services. Don is definitely on our called ID, and we feel confident to recommend him to our family and friends.
P.S. If you need any plumbing service, I recommend Plumber of Tucson as one of your contact for an estimate option.
PS.S. Although we are in the desert, it is no fun having a lake in your home!!! Stay Leakfree!!!
